Privacy policy
Effective Date: June 2026
Website: cordnest.co
Brand: CordNest — Travel Tech Organisers, Laptop Stands & Desk Accessories
At CordNest, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our travel tech organisers, cable management products, laptop stands, and desk accessories. By using our website, you agree to the practices described below.
1. Who We Are
CordNest is an e-commerce brand specialising in premium travel tech organisation products including cable management bags, laptop stands, desk pads, tech organiser pouches, and everyday carry accessories. We operate through our online store at cordnest.co.
For any privacy-related questions, you can contact us directly:
Email: support@cordnest.co
2. What Personal Information We Collect
We collect information that is necessary to process your orders and provide you with the best shopping experience.
Information you provide directly:
- Full name and delivery address
- Email address and phone number
- Payment information — processed securely; we do not store full card details
- Any messages you send us via email
Information collected automatically when you browse our store:
- IP address, browser type, and device information
- Pages visited, time on site, and how you found us
- Products viewed, wishlisted, or added to cart
- Cookie data (see Section 6)
3. How We Use Your Information
We use your personal data only for legitimate purposes. Specifically, we use it to:
- Process, fulfil, and deliver your orders
- Send order confirmation and tracked shipping updates
- Respond to your customer service queries and questions
- Send marketing emails and promotions — only if you have opted in
- Improve our website performance, product range, and customer experience
- Detect and prevent fraud or misuse of our store
- Comply with our legal and regulatory obligations
We do not use your data for automated decision-making or profiling that produces significant effects on you.
4. How We Share Your Information
CordNest does not sell your personal data. We only share your information with trusted third parties who help us operate our store and fulfil your orders:
- Shopify Inc. — our e-commerce platform (shopify.com/legal/privacy)
- Shipping and courier providers — to deliver your order to your address
- Payment processors (e.g. Shopify Payments, PayPal) — to handle transactions securely
- Analytics tools (e.g. Google Analytics) — to understand how our website is used, using anonymised data where possible
All third parties we work with are required to handle your data securely and in accordance with applicable data protection law.
5. Marketing Communications
If you opt in to marketing at checkout or via our email sign-up, we may send you:
- New product announcements and launches
- Exclusive offers, discounts, and seasonal promotions
- Tips and content related to travel tech organisation and desk setups
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email, or by emailing us at support@cordnest.co. Unsubscribing from marketing does not affect transactional emails such as order confirmations and shipping updates.
6. Cookies
Our website uses cookies — small text files stored on your device — to improve your experience and help us understand how our store is used. We use:
- Essential cookies: required for the website and checkout to function correctly
- Analytics cookies: help us see which pages are most visited and how shoppers navigate our store
- Marketing cookies: used to show relevant ads if you visit other websites after browsing CordNest
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect your ability to complete a purchase.
7. How Long We Keep Your Data
We retain your personal data only for as long as necessary:
- Order records are kept for up to 7 years for legal and accounting purposes
- Marketing data is kept until you unsubscribe or request deletion
- Customer service correspondence is kept for up to 2 years
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access: request a copy of the data we hold about you
- Right to correction: ask us to correct inaccurate or incomplete data
- Right to deletion: request that we delete your personal data (subject to legal obligations)
- Right to restrict processing: ask us to limit how we use your data
- Right to data portability: receive your data in a structured, machine-readable format
- Right to withdraw consent: opt out of marketing at any time
To exercise any of these rights, contact us at support@cordnest.co. We will respond within 30 days.
9. Data Security
Our website is hosted on Shopify, which uses industry-standard SSL encryption and secure payment infrastructure. We do not store your full payment card details on our systems. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
CordNest is not directed at children under the age of 16. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with their information, please contact us at support@cordnest.co and we will delete it promptly.
11. Third-Party Links
Our website and social media profiles may contain links to external sites including Instagram, TikTok, YouTube, Pinterest, Facebook, and LinkedIn. Once you leave our website, this Privacy Policy no longer applies. We encourage you to read the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the effective date at the top of this page. Your continued use of our website after any update constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy, please get in touch:
CordNest Customer Support
Email: support@cordnest.co
Website: cordnest.co
We aim to respond to all privacy enquiries within 1–2 business days.